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IT Managed Services
Leave your IT service management to our solution providers so you can focus on your business development.
Zetamind is a managed services provider (MSP) responsible for managing customer Solutions. Our service is tailored to your meet your goals and budget.
Zetamind team provides a shared expertise of several specialists. Our Managed IT customers receive a comprehensive, easily scalable product that works effectively at all levels.
Key Benefits of our IT managed Services
Enhance User Productivity – We deliver high quality and user-centric managed services that focus on empowering staff and organizations with reliable and innovative IT, so as to ensure your teams can be productive around the clock.
Increase business agility – Easily and quickly respond to change while you adopt new approaches with the backing of our scalable technology, teams and delivery models to improve your agility in the market.
Proactive strategic change – We don’t wait for customers to come to us with challenges; we come to you with the latest solutions. We focus on staying at the forefront of technical changes and feed these into our clients through account management, reporting and roadmap planning to keep your IT strategy competitive.
Strengthen business focus – Working with dedicated specialists improves your internal time and resource efficiencies, allowing you to better focus on activities of long-term business value rather than day-to-day running of your IT.
Improve cost efficiency – Managed services allow you to adopt a predictable pricing model and gives your organization access to scalable cutting-edge methodologies, technologies and expertise that would be commercially challenging to build in-house.
Help Desk
Our Help Desk provides timely response for our clients who needs assistance with their Dynamics NAV/Dynamics 365 Business Central software or any of our products.
The Help Desk is staffed with veteran consultants averaging in over 10 years of experience with our products. We also developed several plan levels so that clients can select a plan that best suits their needs and helps them gain the most value from their plan.
Key Benefits of our IT managed Services
Enhance User Productivity – We deliver high quality and user-centric managed services that focus on empowering staff and organisations with reliable and innovative IT – so that your teams can be productive around the clock.
Increase business agility – Easily and quickly respond to change and adopt new approaches with the backing of our scalable technology, teams and delivery models to improve your agility in the market
Proactive strategic change – We don’t wait for customers to come to us with challenges; we come to you with the latest solutions. We focus on staying at the forefront of technical changes and feed these into our clients through account management, reporting and roadmap planning to keep your IT strategy competitive.
Strengthen business focus – Working with dedicated specialists improves your internal time and resource efficiencies, allowing you to better focus on activities of long-term business value rather than day-to-day running of your IT.
Improve cost efficiency – Managed services allow you to adopt a predictable pricing model and gives your organisation access to scalable cutting-edge methodologies, technologies and expertise that would be commercially challenging to build in-house.
IT Project Management
We provides IT project management services designed to suit your needs and budget. We offer on-demand CIO services that can help you gain perspective on the big picture while dealing with every day challenges within your company. Because we specialize in IT support and services, our team can deliver the practical experience and know-how needed to create a comprehensive plan for your current and future IT requirements.
Utilizing an experienced, outsourced IT project manager to oversee a new technology-based project comes with a host of benefits for businesses, such as:
- Establishing specific rules and expectations, and the framework for which to adopt them easily
- Providing company managers and operational staff with a common way to communicate about business technology and its uses
- Helping managers to determine that project line items are going well, and which require a closer watch
- Identifying and measuring key metrics and performance indicators to ensure that every project receives proper attention
